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What Is a CRM? When to Start Using One and How to Get Started with HubSpot for Free

You Don’t Need a CRM… Until You Really Do

Do I Really Need a CRM? And Why Everyone’s Talking About HubSpot

You're calling leads, sending quotes, juggling three Excel sheets, and slowly losing track of who’s who?

It’s time for a CRM.

But don’t worry – this isn’t some overpriced tool for huge corporations. You can start free, simple, and fast. One of the best tools for that? HubSpot.


📌 When Does It Make Sense to Use a CRM?

Easy answer:
If you have more than 10–20 people you're regularly speaking or emailing with.
Or: the moment you forget to follow up with someone you actually meant to.

That’s when a CRM saves you. It helps you:

  • Keep all your contacts organized

  • Track calls, notes, and follow-ups

  • Stay on top of who’s ready, interested, or needs time

  • Never drop a hot lead again


🤔 What Even Is a CRM? (Plain English Version)

CRM = Customer Relationship Management.

Sounds fancy, but it just means:

👉 A place where you keep track of your leads, conversations, emails, and deals.

It’s like having a second brain that reminds you:

  • “You were supposed to call Sarah today.”

  • “Tom asked for a quote – time to follow up.”

  • “Here’s what you last talked about with Lisa.”


🚀 Why We Recommend HubSpot (and Not Just Any CRM Tool)

There are lots of CRM tools out there. But HubSpot is ideal if you’re just starting because:

  • ✅ There’s a free version

  • ✅ Super easy to use

  • ✅ No tech skills needed

  • ✅ You can grow into it over time

  • ✅ It’s all available in multiple languages, including German


🧪 What’s the “MVP” Version of HubSpot? (What You Really Need to Start)

If you’re new to this, you only need a few basics:

  • 📇 Add contacts and companies

  • 🗒️ Write down notes and track conversations

  • 🔔 Set reminders for follow-ups

  • 📥 Send or log emails right from HubSpot

You can do all of this for free.


💸 So, What Does HubSpot Actually Cost?

  • $0/month – The free version is great for starters

  • If you want extra features later (like automation, landing pages, or reports),
    you can upgrade starting around $20–50/month

But honestly: You can stay on the free plan forever if your needs are basic.


🎓 Crash Course: HubSpot for Dummies

Here’s how to get started – even if you’ve never used a CRM before:

  1. Go to hubspot.com and create a free account

  2. Add a few contacts – name, company, email, phone

  3. Take notes after each call – e.g. “Interested, follow up next week”

  4. Set follow-up tasks so you never forget again

  5. Connect your email to send/track messages easily

  6. Done – you now have a mini sales HQ!

👉 If you can send an email, you can use HubSpot. Promise.


✅ Bottom Line

You don’t need a team or a big budget to work professionally with your leads and customers.
A simple CRM like HubSpot helps you stay organized – for free, and without stress.

Yes, you can do this.


📩 Curious if HubSpot is right for your business?
We’re happy to help you get started – no sales talk, just straight answers.
👉 Just drop us a message or book a quick call.


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